- "Anyone who slaps a 'this page is best viewed with Browser X' label on a Web page appears to be yearning for the bad old days, before the Web, when you had very little chance of reading a document written on another computer, another word processor, or another network." -- in Technology Review, July 1996
- "The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect."
- "They may call it a home page, but it's more like the gnome in somebody's front yard than the home itself."
- "Web users ultimately want to get at data quickly and easily. They don't care as much about attractive sites and pretty design."
- "Anyone who has lost track of time when using a computer knows the propensity to dream, the urge to make dreams come true and the tendency to miss lunch."